Knowledge Management

Knowledge management (KM) is the process of creating, sharing, using and managing the knowledge and information of an organisation. It refers to a multidisciplinary approach to achieve organisational objectives by making the best use of knowledge.*

*Definition from Wikipedia (5th May 2020)

General Resources

Knowledge for Healthcare

The Learning Zone signposts NHS library staff to key online resources which support their professional and personal development, and has been created by the Workforce Planning and Development workstream of Knowledge for Healthcare.

Knowledge Mobilisation Framework E-Learning

The NHS Knowledge Mobilisation Framework is designed to help individuals to develop and use skills to mobilise knowledge effectively in their organisations – to help them to learn before, during and after everything that they do so that pitfalls can be avoided and best practice replicated.

WesMD – How to ask powerful questions

When we are trying to elicit information or knowledge from someone, particularly tacit knowledge, how do we ask questions which trigger meaningful conversations?

Toolkits

Knowledge for Healthcare

This toolkit is designed to inspire interest and illustrate how NHS librarians and knowledge specialists can use knowledge management to help the NHS be more effective and efficient.

Knowledge Success

This toolkit was created to provide practical KM resources and tools for those working in international public health and development; materials come from health and development organizations or are applicable to the field and can be easily adapted.

Knowledge Into Action (NHS Scotland)

The aim of the Knowledge into Action Toolkit is to collate a range of KM tools and techniques to help librarians and other knowledge brokers support staff to use knowledge to inform their practice.This is a resource for people working in health and social care whose role involves supporting others to find, share and use knowledge to improve practice.